PublicSchoolWORKS’ Director of Client Services Wins Two Silver Women in Business Stevie Awards
Cincinnati, OH – December 3, 2013 – Carrie Mockler, PublicSchoolWORKS’ director of client services, was selected as a 2013 Silver Stevie® Awards for Women in Business winner in two categories: Female Executive of the Year for the Business Services with 11 to 2,500 employees and Woman of the Year – Business Services. Mockler was chosen from more than 1,200 entries because of her proven ability to build a corporate culture of both acting as and working as a service provider. Now in its tenth year, the Stevie® Awards for Women in Business is a prestigious award for women entrepreneurs, executives, employees, and for their organizations.
During her four years at PublicSchoolWORKS, Mockler dramatically increased customer retention to an unprecedented high. Further, Mockler’s leadership and implementation of efficiencies has doubled the number of customers a support representative (CSR) serves, while tripling the amount of support and training provided to new customers during the initial set up and implementation of their software program. These unparalleled achievements were made possible because of Mockler’s proactive approach and successful ability to redefine the entire client services model.
“Carrie Mockler is one of the most impressive individuals I have ever met,” said Steve Temming, president and CEO of PublicSchoolWORKS. “It did not take long to realize that she was the one person who had the potential to transform the client services team to a level congruent with the customer-centric focus and above-and-beyond customer support mentality of the company.”
Since its founding in 2000, PublicSchoolWORKS has been committed to providing top-quality, practical and cost-effective solutions to the constantly changing environmental, health and safety requirements affecting the nation's educational systems. The company has gained an exemplary reputation for the innovation and technical superiority of its comprehensive and integrated safety and compliance management systems, which combine administrative software tools and resources to dramatically reduce the time and cost required to develop, implement, and sustain safety compliance programs. For more information visit us on the web at www.publicschoolworks.com.
# # #